products removed from blister packaging or without packaging, products that have been installed (monitor arms, keyboard trays, anti-glare and privacy filters etc). Unfortunately, we cannot accept products which are not in a resellable condition e.g. A 20% restocking fee will apply to approved returns. However, if you do make an incorrect choice or change your mind, return the product within 7 days of receipt (upon approval only). ReturnsĪt Ergoport, we strive to provide the most up-to-date information on our products to allow you to make the most informed decision before you make your purchase. Once your order has been shipped, we send an e-mail with the tracking information for your order.

We require a contact phone number and email address for all deliveries. Please allow up to 8-12 weeks for delivery.ĭesks: As desks have a wide range of custom options, please contact us for time frames. Imported chairs (Kinnarps, selected HAG, rh). Other areas are between these times, but please contact us if you would like a more definite timeframe. Sydney & Melboure are usually between 2-4 days. Delivery can take up to 15 days (Darwin & Perth). Custom made chairs (modified seat, or fabric colours) take between 3-4 weeks for manufacture. Major Metropolitan cities 1-3 business daysĪustralian chair companies ( Gregory’s range): Quickship chairs are available for dispatch from the factory within 2 business days.

If items are in stock (excluding chairs and desks), the delivery times are as follows: Our couriers cannot phone prior to delivery, and someone will need to be present to accept the delivery during business hours. We use Fastway as our main couriers, therefore we are unable to deliver to PO Boxes (no deliveries on weekends).

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